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The following information is from the Canada Post website:

Canada Post will welcome back employees represented by the Canadian Union of Postal Workers (CUPW) on Saturday, October 11 as the union moves from a full, national strike to rotating strikes. Plans are now underway to ensure a safe and orderly restart of our national operations, which were shut down without warning on September 25 following the union’s sudden national strike.

While postal services will begin to resume next week, uncertainty and instability in the postal service will continue with the union’s decision to conduct rotating strikes.

Shutting down and restarting parts of our integrated national network with rotating strikes has always challenged our ability to provide reliable service to customers. As a result, all service guarantees will be suspended.

Moving from a full, national strike to rotating strikes

With CUPW’s announcement to move to rotating strikes starting Saturday, October 11 at 6:00 am local time, we will have to manage both resuming operations and potential disruption at select facilities. At this time, we are not aware of which locations will be impacted when rotating strike activity begins.

What this means for your business

Given the duration of the national strike and with rotating strikes expected, when our operations resume we will need to begin processing the mail and parcels trapped in our network.

As we continue to operate with an unstable network, it will take time to clear the trapped volume and manage operational resources, so customers should expect delays in processing and delivery.

Some limitations will apply after our operations resume – including for pickups and drop-offs. Because of this, new commercial volumes will not be accepted into the network until Wednesday, October 15. This means we will not pick up or accept mail or parcels at our plants or depots until this date.

In addition, on-time delivery guarantees for parcel services remain suspended and date-specific Neighbourhood Mail will not be available. We will notify you as soon as we are able to resume these services.

We’re committed to keeping you informed and providing you with more details on what to expect over the next few days. Look for more information in advance of Wednesday.

What to expect during rotating strikes

Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time. 

During a rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas, but you can still expect delays.

Once an item is inducted in our network, it will be secure but cannot be retrieved if that facility is affected by a rotating strike. Items will be delivered as quickly as possible after a disruption is over and operations resume. 

Dear Valued Customers,

During the strike, orders delivered by Canada Post will be forwarded to other couriers if shipping costs allow.

For orders where shipping costs are insufficient, we will contact you and offer you the option of paying the additional shipping cost to switch to another courier or cancelling your order.

Will provide updates if there are any changes to postal operations.

Thank you for your understanding and patience during this time. If you have urgent delivery needs, please consider using a courier other than Canada Post.

We can send to all countries. Usually we ship within 1 business day. We support Canada Post, UPS, Purolator, Fedex. If you couldn't find your carrier on the checkout page, please let us know. We will fix it asap.

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