Return Policy

We offer a 7-day return policy (excluding Final Sale items). All return requests must be submitted via email for approval before sending any item back.

We Do Not Accept Returns For:

• Any man-made damage to the product
• Packaging that is damaged or torn due to improper handling
• Items with missing parts caused by the buyer

Our Responsibility

• If an item is incorrectly shipped or damaged during transportation, we will take responsibility and ensure the issue is fully resolved.

Buyer’s Responsibility

For all other return reasons—such as:

• Change of mind
• Craftsmanship not meeting personal expectations
• Subjective belief of “defects”
• Perfectionist-level expectations

The return shipping fee is the responsibility of the buyer.

Return Requirements

• Returns must be initiated within 7 days of receipt, based on the official tracking record.
• Items must be returned in their original packaging and in the same condition as received.

Refund Processing Time

• Refunds will be issued within 72 hours after the returned item is received and verified to be in acceptable condition.

Coverage

• This return policy applies to all orders, including those within Canada, the United States, and international destinations.

Due to updates in the payment platform policy,

• For orders paid by "credit card" we will charge a 4% fee for the online order cancellation and return.
• For orders paid by "Interac e-Transfer with DirectPay"  we will charge a 2% fee for the online order cancellation and return.

Agreement to Store Policies

• By completing a purchase on our website, you confirm that you have read, understood, and agreed to our store’s return policy and terms.